Whether it’s on the ice or in the front office, effective communication is key to success in the NHL®. SAP is proud to help the San Jose Sharks® ‘run simple,’ using technology to improve performance on game day at the SAP Center and in the day-to-day operations of the organization. One piece of SAP technology that’s been a complete game changer for the Sharks is SAP Jam, a cloud and social networking solution designed to improve employee communication and collaboration.
When San Jose Sharks COO John Tortora first took his new position, he found his internal team wasn’t skating at full strength. Employees from different work groups had little contact with each other, and as a result, few people understood the work that was being done outside the department. Tortora wanted an easy way to break down the communication barriers between his employees and turned to SAP Jam as solution.
SAP Jam facilitates cross-departmental communication by allowing users to form online groups as they collaborate on different projects. The Sharks organization quickly bought into the idea. Within 30 days of implementing SAP Jam, 85% of Sharks employees had signed up for the platform, and that number has jumped to 90% after just six months.
Doug Bentz, Director of Marketing and Digital Media for the Sharks, sees tremendous value in the platform, saying, “SAP Jam has given us a single platform that anyone can access from anywhere. Plus, Jam gives every employee the avenue to share his or her thoughts about the brand. “
The front office is sure to be buzzing Monday morning as the Sharks hit the ice outdoors this weekend for the 2015 NHL Stadium Series™ at Levi’s® Stadium. While SAP Jam wasn’t designed specifically for post-game commentary, we have a good feeling Tortora would embrace it, and we’re excited to help the Sharks continue to run simple as they make their push towards the Stanley Cup Playoffs®.
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